Customer Testimonials

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DealerRater Mar 30, 2024

I had a great experience. Friendly staff, easy to trade in and buy. Will help you if you leave anything in your car.

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DealerRater Feb 20, 2024

The sale people was so nice and beautiful and treated me and my husband real good, so yes, I would recommend this to anyone who wanted to buy a car from Nissan place

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DealerRater Feb 4, 2024

Everyone very professional and easy to work with. Very welcoming when you come in the door.

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DealerRater Jan 24, 2024

Very good customer service.Price was very good.Love my vehicle.Great salesman on staff.

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DealerRater Jan 14, 2024

My experience was great!! I have always had a great experience with your company. Everyone is welcoming and very friendly each time I am there.

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DealerRater Dec 18, 2023

The purchase of my truck went much better than I expected. Salesperson (Elaine) was the best!

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DealerRater Dec 18, 2023

great friendly service. quick and to the point. entire staff personable . employees seem to be happy to work there..

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DealerRater Dec 12, 2023

Mr. Royal and Ms.Annette are awesome! They found what we wanted in our price range and it did not take all day! The entire dealership is welcoming and friendly! This is the second vehicle purchased and will not be the last!

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DealerRater Nov 27, 2023

Awesome customer service and a very team player staff. Really enjoyed seeing the GM interaction with his team and their customers.

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DealerRater Nov 26, 2023

I loved the service and everyone in enchanted on my visit from the manager Johnny, to sales person Elaine, all the way down to Rshaun who did my paperwork. I would highly recommend them to all my family and friends ❤️

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DealerRater Nov 18, 2023

They get the job done right in a timely matter they are good people so bring your vehicle to them!!

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DealerRater Nov 6, 2023

Great friendly, professional, customer oriented staff readily to assist your needs. The process was very quick

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DealerRater Oct 10, 2023

Very welcoming nice establishment and I Enjoyed my whole experience with them. I would recommend them.

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DealerRater Oct 5, 2023

Miracle Nissan was the first place my wife and I stopped to look at a mini van and test drove a 2018 Chrysler Pacifica and my wife really like it so the dealership worked with me on my trade in and gave me a great price for my trade in. We ended up getting the van and purchased it for a great deal. I was very satisfied and so was my wife.

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DealerRater Sep 10, 2023

The experience was pleasant and no pressure. I have purchased now 3 vehicles from Elaine Thaxton. I have always found dealing with her a pleasant experience.

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DealerRater Sep 9, 2023

I can’t thank Annette for finding the vehicle I love in such an expeditious manner!! She was so kind, courteous, and overall just wonderful in the service she provided to me. Her spirit was vibrant at all times and she never rushed me through any appointments! I cannot express how pleasant she was! And I’d like to thank Rashaun for his professional financial assistance. He was most courteous and helpful with executing my loan and took the time to explain everything thoroughly! The people at Miracle were all courteous from the time I first walked in until I ...

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DealerRater Aug 26, 2023

Great experience. Sales Manager, Finance Manager and General Manager were professional and my entire process was perfect. No hassle. No delays. No issues. Everything worked like a well oiled machine. Or should I say, a well oiled Highlander, like the one I purchased. I would highly recommend this dealership. The customer service is worthy to be noted. Friendly staff!

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DealerRater Aug 23, 2023

We worked with Darius and Reuben in sales and Rashaun in finance and they were all amazing to work with. Every single person working there, loved working there as it was a great atmosphere to be around. Johnny, the manager, has built something very special, in a very short time. We also worked with Patrick in the service area who was very knowledgeable and friendly. He came in on his day off to male sure my car was ready. We drove five hours and would do it again. Being around people who love their jobs is an enjoyable feeling that ...

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DealerRater Aug 16, 2023

I have always had a good experience at Miracle Nissan of Augusta. Andre was great to work with.

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DealerRater Aug 10, 2023

Very professional good personality willing to help at all costs this is one of the best dealership I bought a car from.

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DealerRater Aug 3, 2023

I have bought 2 vehicles from miracle Nissan now on account of their 250k preowned powertrain warranty, and though i never had to use the warranty or service department i can say the sales side is very easy to deal with, you just have to wait around forever. I recommend Reuben at the augusta location, he was straight to the point and avoided a ton of back and forth haggling.

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DealerRater Jul 3, 2023

Staff are personable, respectful, and fantastic to work with. I would absolutely buy from them again.

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DealerRater Jun 28, 2023

We really enjoyed the experience we had at your dealership we love the rav 4 we bought. The people were very friendly and helpful

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DealerRater Jun 24, 2023

I actually accomplished everything over the phone, so the only thing left to do was sign the paper work at the dealership. There were no surprises or anything resembling a bait and switch. It was a pleasant experience,

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DealerRater Jun 6, 2023

Polite, listens to the customer GiGi listens and Joey very helpful and are considerate Tina makes sure everything is understood

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DealerRater May 31, 2023

Very low pressure. They showed me exactly what I was looking for and didn't try to upsell to vehicles or trim packages that I didn't want.

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DealerRater May 16, 2023

The whole process of buying the car was quick and effortless, The staff was kind, courteous and efficient.

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DealerRater May 15, 2023

Everyone was very nice and knowledgeable in their own area. LayShawn Robertson was extremely helpful.

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DealerRater Apr 20, 2023

Great customer service & team! Very helpful. Kayla & team are awesome! I am very happy. Thanks

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DealerRater Jan 21, 2023

I recently purchased a car from this dealership and I couldn't be happier with my experience. From start to finish, the sales team was professional, knowledgeable, and friendly. They helped me find the perfect car for my needs and budget, and made the buying process smooth and stress-free. I highly recommend this dealership to anyone in the market for a new or used car. They truly go above and beyond to ensure their customers are satisfied.

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DealerRater Jan 7, 2023

Excellent Customer Service , everyone was very pleasant & attentive to our needs while waiting for old vehicle & purchasing new vehicle

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DealerRater Jan 2, 2023

The staff were very friendly as always and prompt with the service on my tires. They should offer car washed after servicing. That would be Awesome

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DealerRater Dec 31, 2022

They are the best I would recommend them to all my friends and family they never fail to make me a good deal and I just bought 2023 Nissan Maxima Platinum and it is beautiful no problem I also have 2022 Nissan Murano and it's beautiful keep up the good work and I'll be back again real soon

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DealerRater Dec 24, 2022

It was a pleasant experience. ibm Dixon was Very knowledgeable in his work. Wouldn’t have it differently!

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DealerRater Dec 21, 2022

This dealer has a very welcoming environment with friendly and efficient staff that greet you before you get to the door.

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DealerRater Dec 16, 2022

Sales team were all very professional and friendly, and they went above and beyond to find the car that fit into my budget. Everyone was helpful and I never felt pressured into making a purchase.

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DealerRater Dec 7, 2022

The service rep was on the ball! It would be helpful if functionality of scheduling software was better in detecting that a vehicle scheduled for a recall repair did not have all the parts ordered. I bought vehicle in for recall repair to find out there were two recalls. I could have saved the trip.

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DealerRater Dec 3, 2022

Dealership staff was friendly and helpful with my car search. Not many cars on the lot I was at but found the car I needed

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DealerRater Dec 1, 2022

Good service nice people they listened to the issues I was having and as far as I know fixed the problem

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DealerRater Nov 27, 2022

Julian checked me in and out as my customer advisor. He was awesome. My wait time was about an hour for an oil change and tire rotation.

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DealerRater Nov 25, 2022

The people are very courteous and professional . The service is excellent. I would recommend the dealership to my family and friends.

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DealerRater Nov 24, 2022

Great people at a well known dealership. The technicians was able to diagnose the problem right the first time and resolve the issue. The service advisor was great as was the technician.

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DealerRater Nov 20, 2022

Had pathfinder serviced with an appointment and told them that I would be waiting for it at dealership. The time it took was a reasonably amount of wait time

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DealerRater Nov 19, 2022

Had appt and received the service I needed. People were courteous and helpful. Very satisfied with Miracle Nissan

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DealerRater Nov 18, 2022

Good service! Staff has good people skills! Service completed correctly. I’m pleased and would recommend .

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DealerRater Nov 18, 2022

Very nice staff. I do all time my service here Took care of auto carseat two tims under warrenty

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DealerRater Nov 13, 2022

Very warm and professional. Great customer service. They listened to my concerns and my needs as a new car buyer.

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DealerRater Nov 11, 2022

Took a little while, but they ended up getting me all the way right. I had to make 2 trips and several calls to get what I needed but overall I can say I'm happy. My team was exceptional and I would definitely recommend them to coworkers and friends.

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DealerRater Nov 11, 2022

I am very pleased with the work done on my car got it fixed at a decent time frame, even though I had to wait on car shield, which i never will use them again.You all are awesome the bomb.Thanks nissan

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DealerRater Nov 11, 2022

They made time for my car even though I had accidentally booked at the dealership in North Augusta. They were fast and very nice.

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DealerRater Nov 10, 2022

Did good work in a timely manner. Friendly and helpful. Visit was a pleasant experience

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DealerRater Nov 9, 2022

Very helpful staff with great knowledge. Lashawn was pleasant and a joy to work with. Her managers broke down the numbers and showed me why the price was good for the Jeep. I would buy another vehicle from this dealership.

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DealerRater Nov 7, 2022

Service person courteous. But trying to sale some package services. ..I had an appt for oil change I waited over 2 hours.

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DealerRater Nov 7, 2022

Excellent service. Matt was a wonderful Service Advisor. Everyone one friendly. Place was clean. I would recommend them to others.

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DealerRater Nov 4, 2022

Done the time promised. Wait room was good with TV and coffee. Employees were very friendly.

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DealerRater Oct 30, 2022

Jason is always very knowledgeable, helpful and kind. It was an easy in and and easy out.

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DealerRater Oct 29, 2022

Julian always delivers great customer service. I would recommend others to do business at this facility.

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DealerRater Oct 27, 2022

The service was excellent. My car was completed on time. Jason, the service rep, was great!

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DealerRater Oct 26, 2022

Sales department was quick and courteous and was able to get the necessary parts, relays, and wiring harness in 1 work day. Super customer service buy the service department . Installation of my parts took place very quickly. They also keep you abreast of everything that going on and keep you updated if a problem occurs. . They will provide a ride from their facility to you home and return again if necessary.

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DealerRater Oct 24, 2022

Julian Martin is my customer service representative. He listens, answers all questions, is very knowledgeable, not pushy and respectful. He is easy to work with. I will continue to take my vehicle to him at Miracle Nissan.

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DealerRater Oct 23, 2022

The service attendant was Very courteous and explained all what needed to be serviced on my Vehicle

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DealerRater Oct 21, 2022

Great customer service very fast at the services they make sure you know everything that going on and keeps u updated on time.

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DealerRater Oct 17, 2022

The dealership is customer service oriented. They are professional, knowledgeable, and always informs the customer what they are doing. The work is performed in an expeditious manner.

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DealerRater Oct 14, 2022

Caring sales personnel. Excellent financial person. Provided detailed information on the car's features. Paperwork completion streamlined.

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DealerRater Oct 13, 2022

My service representative Julian clearly explained the services and additional service recommendations. He was aware of my existing contract and the vehicle maintenance history which made our conversations and his recommendations helpful. I was very satisfied with the experience.

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DealerRater Oct 11, 2022

On Saturday my wife turned her 2021 Nissan Altima off. On Sunday it wouldn’t start we called miracle Nissan to see when I could have it towed to their service department. They said we have 10 am appointment if you could have it towed. The car was picked up at 8:00 am it arrived at 8:30 pm. They called me at 9:00 am to inform me it would checked out let me know on Tuesday the car would be ready by 9:00 am the next day. Once I got there on Tuesday the service advisor told it under warranty still and told me our problem ...

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DealerRater Oct 9, 2022

Great service had me in and out in good time and very helpful and customer service

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DealerRater Oct 7, 2022

Very professional and friendly. I felt like I was very important. Respectful and caring. Rae was awesome and knowledgeable.

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DealerRater Oct 4, 2022

Repaired ac on my Nissan pathfinder without any hesitations ,had a extended warranty and my service advisor handled everything no hassle for me, thanks..

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DealerRater Oct 3, 2022

This dealership was great, the service was great and the people were very friendly. I would recommend them to my friends

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DealerRater Sep 30, 2022

It was a pleasurable experience and I will continue to use this location for my services.

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DealerRater Sep 23, 2022

Very nice people. Very fast and patient. Always a good vibe. Keep up the good work.

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DealerRater Sep 21, 2022

Everyone was very nice very helpful and very professional I believe I got a good deal and I love my new Nissan Rogue If I know anyone that's want to buy a car I will tell them about miracle Nissan Jose was my sales person and he was very helpful

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DealerRater Sep 16, 2022

Matthew was awesome he took care of all my needs in the service department.. I also made contact with Antonio in sales these two are my go to guys there

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DealerRater Sep 10, 2022

Great customer service. They took care of my torn drive belt and also caught that my brake pads were worn down and added that to my bill. Got my car back within ~24 hours.

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DealerRater Sep 8, 2022

My Service Advisor Julian Martin was a big help. He made sure my car was serviced ( new breaks, oil change) on a one day notice so I was safe to go on my vacation. Thank you Julian ! Nissan of Augusta is the place to go.

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DealerRater Sep 3, 2022

I'm still having problems with the front end scents it was NEW. DEC 8, 2021

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DealerRater Sep 2, 2022

Always excellent service Always ready to help with any concerns and any need that you have

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DealerRater Sep 2, 2022

Matthew the service technician was great. He went above and beyond to keep me informed even calling me after he closed to tell me the problem.

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DealerRater Aug 28, 2022

My sales person Tevin was the best he made sure. I left the lot happy

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DealerRater Aug 27, 2022

Excellent customer service. I always look forward to seeing my # 1 service advisor Julian. I never have to worry about any miscommunication issues when he’s at work. As a woman I put my trust in Miracle Nissan as I do not have to worry about them taken advantage of me and selling me unnecessary products. So far according to my husband they have been on target with their recommendations.

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DealerRater Aug 24, 2022

The staff was very knowledgeable and courteous throughout the entire process. They even showed me some new things about my car.

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DealerRater Aug 22, 2022

Miracle Nissan of Augusta exceeds the bar across the board when it comes to the perfect customer vehicle buying experience. The moment I arrived for my appointment, Jose and Pico were responsive and extremely knowledgeable, not only about vehicles in walking me through the entire process. When I mentioned any concerns, Jose, Pico and Jonathan was quick to address them with no hesitation. Very straightforward, they could not have been a more seamless, productive, and passionate about about their work. I didn't get all their names, but would like to thank the whole sales team. Their attention to detail ...

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DealerRater Aug 20, 2022

I have been dealing with the Nissan brand since 1992 when I bought my 93 Nissan 240SX.This is my second purchase .I trust the brand to keep my car in top notch shape within reason. .

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DealerRater Aug 17, 2022

The salesman was very friendly and helpful throughout the process. I was treated well and I enjoyed the experience.

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DealerRater Aug 8, 2022

Very caring, courteous in greeting. No pressure. Helped even when I was late.. tks! A+

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DealerRater Jul 28, 2022

I didn’t have an appointment but they were able to get me right in at the end of the day. Service did not take long at all.

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DealerRater Jul 28, 2022

I've been buying my vehicles from this dealership 3 times in a row and is been always a pleasure to treat with the sales agent and the financing office, they do their best to make good deals for me and that is truly appreciated. And for my car maintenance I normally do my appointments online and I love the way the garage team treats me since I'm on line waiting for my turn and the waiting room is nice and comfy with drinks and snacks while I wait for my vehicle to be done, I really love this dealer !

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DealerRater Jul 24, 2022

I was completely satisfied with my service i had a appointment for a oil change and tire rotation I was greeted very professional

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DealerRater Jul 24, 2022

My advisor was fantastic!! The owner needs to stop the bs 4 percent charge for card usage. For that reason alone I will never return to this dealership. The only reason I gave 5 stars is so the advisor doesn't get affected by this. I spent $3500 here and it is ridiculous that I had to pay $126 to use a credit card.

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DealerRater Jul 23, 2022

It was nice and quick. There’s was snacks and a place to wait comfortably.

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DealerRater Jul 23, 2022

I was very fortunate to have Jose Gonzales as my salesman. He was very professional and met all my customer service needs. Though I will admit that I’m very difficult buyer, but Jose was more than up for the challenge. He was very kind and wanted to do his part to insure a pleasant transaction. Though we had some bumps along the way, he continued to be positive and professional throughout the process. It also must be noted that Tina Moore was also excellent. She insured that all information and numbers were accurate, and she too was very professional ...

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DealerRater Jul 22, 2022

Very informative and great customer service...Steve Reese and Evan were great. Would recommend them.

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DealerRater Jul 19, 2022

Services was great. No issues with the service provided. Very prompt and personally took car of your car

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